store policies

we will never knowingly disappoint you.

You may return most new, unopened items within 30 days of delivery for a full refund minus the shipping charge. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us through the website with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.

Shipping

Due to increased shipping costs, we only ship only to the United States.

Shipping is free with any purchase of $75 or more.  

LOCAL PICKUP FREE SHIPPING works like this:  When you place your order, you will have the option to select local pickup in the shopping cart.

As soon as we receive the order, someone will call you, usually within 24 hours and find out your plans to pick up your order. 

We are in Woodstock, GA in the Towne Lake area.  Once we know what day you plan to swing by, we will leave your order out for you in a plastic container with a lid.  It is the honor system and, so far, it has worked in Cherokee County!